Telecom : CAF Management & Workflow Solutions

CAF Management plays a vital role in today's corporate world. Indian Telecom Industry is one of the fastest growing industries in the world with 826.93 Million Mobile Phone Subscribers as of April, 2011. It is projected that India will have 1.159 Billion Mobile Subscribers by 2013. With the growing numbers of mobile subscriber’s some of the Key challenges faced by the Telecom Service Providers are the Compliance and Customer Application Form (CAF) Lifecycle Management. iSolve is focussed on offering solutions and services which is platform based delivery model to support the Telecom Service Providers to meet the changing Compliance needs and Customer Application Forms (CAF ) Management.

iFlow – Platform based delivery model

Compliance Audit and Customer Application Form (CAF Management) :

iSolve provides End to End Solutions for Prepaid & Postpaid Service Provisioning with a Goal to Support the Telecom Service Provider’s to achieve desired growth without compromising on Compliance. iFlow provides an End to End ERP solutions for CAF Management which includes

  • CAF pick up
  • Data capture
  • Audit
  • Scanning & Indexing
  • Storage & Retrieval

iSolve has developed systems and processes based on its accumulated Telecom Domain Expertise of over 10 years. iSolve follows the industry norms for the data and image management for the most optimized approach in the following areas

  • Technology
  • Process
  • Workflow
  • Forms Management
  • Quality Control

Using iFlow, software which is owned and fully developed by iSolve, we track the complete life cycle of Customer Acquisition throughout the Circle at the field level. iFlow ensures a seamless integration with any telecom native software right from collection of switch data till the activation.

Features & Benefits

  • Reduced Operational cost
  • Online Dashboard
  • Fully Secured and Segmented Environment
  • Meet changing compliance needs
  • Elimination of rejected form movement
  • Increased forms acceptance
  • Dedupe

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CAF Management

CAF Management